Email & SMS Messaging Terms & Conditions

Effective Date: July 13, 2026

These Email & SMS Messaging Terms & Conditions (“Messaging Terms”) govern your participation in the email and SMS messaging programs offered by

Pure Shine Window Cleaning LLC (“Company,” “we,” “our,” or “us”). By voluntarily subscribing to receive communications from us, you agree to these Messaging Terms.

1. Consent to Receive Communications

You may choose to receive email communications, SMS (text messages), or both from Pure Shine Window Cleaning LLC.

SMS Consent

You will receive SMS messages only after providing your express consent directly to Pure Shine Window Cleaning LLC through one of our approved opt-in methods, such as:

Completing a website form and affirmatively selecting an SMS consent checkbox.

Requesting customer support and expressly agreeing to receive text messages.

Registering for services that include optional SMS notifications.

Providing written or electronic consent through another approved opt-in method.

SMS consent is collected separately from acceptance of our general Terms of Service or Privacy Policy. Consent to receive SMS messages is not a condition of purchasing any products or services.

By opting in, you authorize Pure Shine Window Cleaning LLC to send text messages regarding the services you have requested.

Email Consent

By voluntarily providing your email address and subscribing, you consent to receive emails related to your account, requested services, updates, and, if you choose, promotional communications.

2. Types of Communications

Depending on your relationship with us and your selected preferences, communications may include

Account notifications

Appointment confirmations and reminders

Customer support communications

Service updates

Billing or payment notifications

Product or feature announcements

Marketing or promotional offers (only if you have expressly opted in)

3. Message Frequency

SMS message frequency varies depending on your interactions with us and the services you request.

Email frequency also varies based on your subscriptions and activity.

4. Message and Data Rates

Message and data rates may apply to SMS communications according to your wireless carrier’s plan.

5. Opting Out

SMS

You may opt out of SMS communications at any time by replying STOP to any text message.

After you send STOP, you may receive one confirmation message confirming your opt-out. No further SMS messages will be sent unless you provide new consent.

For assistance, reply HELP or contact us using the information below.

Email

You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in any marketing email or by contacting us directly.

Transactional or service-related emails may still be sent when necessary to provide requested services.

6. Privacy and Data Use

Your privacy is important to us.

Information collected through our website, email communications, and SMS program is handled in accordance with our Privacy Policy.

SMS opt-in information, consent records, and mobile phone numbers are not shared, sold, rented, or transferred to third parties or affiliates for their marketing or promotional purposes.

We may share information only with service providers who perform services on our behalf (such as cloud hosting, customer support, or messaging platforms) solely to operate our business and deliver requested communications. These providers are contractually required to protect your information and may not use it for their own marketing purposes.

7. Message Delivery

Delivery of email and SMS communications depends on internet service providers, wireless carriers, and other third-party infrastructure. Delivery is not guaranteed.

Wireless carriers are not liable for delayed or undelivered messages.

8. Eligibility

By enrolling in our messaging program, you represent that you are authorized to use the email address and/or mobile phone number you provide and that you are at least 18 years old or have the permission of a parent or legal guardian.

9. Changes to These Messaging Terms

We may update these Messaging Terms from time to time. Updated versions become effective upon posting to our website. Continued participation in our messaging program after changes are posted constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions regarding these Messaging Terms, please contact us.

Pure Shine Window Cleaning LLC

Website: pureshinewc.com

Email: info@pureshinewc.com

Phone: (865) 407-0070